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10% Off For New Orders!【Code:pecute10】
10% Off For New Orders!【Code:pecute10】

Shipping & Return

Pecute — Live Your and the Pets' Life Easier!

We believe that pets are family and want everyone in the home to experience the same fun, comfort, and convenience! It all started with thinking about your pets' nature, care, and safety, we design and build products continuously to help make the pet owner and pets have a better life!

Return & Warranty Information: 

90-day money-back guarantee for any reason

For 90 days after the date of purchase, return your undamaged Pecute product and receive a FULL REFUND for ANY reason.

 

12-month warranty for quality-related issues

For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT.

Reminder: Be sure to use your product as directed.

Free user support
Not sure how to get your Pecute product to work properly?
Contact our world-class, friendly support team: Service@pecute.net for quick solutions.

 

Shipping Information: 

1. How will my package ship?

It depending on the place of shipment:
If shipping from local warehouse, we usually use FBA, USPS, DHL etc.
If shipping from China, we usually use CNE and YunExpress.

Standard transit time is 2-20 business days depending on your location.

2. When will my order ship?

Orders ship Monday through Friday. Please allow up to 1-3 business days to ship your order.

3. Is shipping free?

At Pecute, shipping on any order is free. You may choose to expedite your shipment for a nominal fee.